SIFO

Privacy Policy

Effective Date: 01.01.2024

At SIFO, your privacy is of the utmost importance to us. This Privacy Policy outlines how we collect, use, and protect your personal information when you use our iOS and Android mobile applications, website, and services (collectively, the “Service”).

By accessing or using the SIFO app, you agree to the terms of this Privacy Policy.

  1. Information We Collect

We collect the following types of information from you when you use our services:

  1. Personal Information
  • Account Information: When you create an account, we collect personal details such as your name, email address, phone number, and other contact information.
  • Payment Information: For paid services, we may collect billing information, such as credit card details, in compliance with security standards.
  • Profile Information: Information you voluntarily provide, such as your profile photo or additional personal details.
  1. Usage Data
  • App Usage: Information about how you interact with the app, including the classes you view, attendance tracking, and messages sent.
  • Device Information: We collect details about the devices you use to access our Service, including IP address, device type, operating system, and browser type.
  1. Location Information
  • Optional Location Sharing: You may choose to share your location to facilitate check-ins or to find nearby sports programs. You can opt out at any time.
  1. How We Use Your Information

We use the information we collect for the following purposes:

  • Account Management: To create and manage your user account.
  • Class Scheduling: To schedule and track class attendance and participation.
  • Communication: To facilitate communication between customers, franchise owners, and coaches.
  • Service Improvement: To analyze usage and improve our app’s functionality and services.
  • Notifications: To send important alerts, such as changes in class schedules or app updates.
  • Legal Obligations: To comply with any applicable laws, regulations, or legal processes.
  1. Information Sharing and Disclosure

We do not sell, trade, or rent your personal information to third parties. However, we may share your information in the following circumstances:

  • With Franchise Owners and Coaches: To enable communication and class management.
  • Service Providers: We may share data with trusted third-party service providers who assist us in operating the Service (e.g., cloud storage, payment processors).
  • Legal Requirements: If required by law, or if we believe it is necessary to protect our rights, property, or safety, we may disclose your information.
  1. Data Security

We take reasonable measures to protect your personal information from unauthorized access, loss, misuse, or alteration. These include encryption, firewalls, and secure server environments. However, no method of transmission over the Internet is 100% secure, and we cannot guarantee the absolute security of your information.

  1. Your Rights

You have the right to:

  • Access: Request a copy of the personal information we hold about you.
  • Correction: Request that we correct any inaccurate or incomplete information.
  • Deletion: Request that we delete your personal data, subject to certain exceptions.
  • Opt-Out: Unsubscribe from any marketing communications.

To exercise any of these rights, please contact us at enquiry@sifo.app.

  1. Children’s Privacy

SIFO is intended for use by parents and adults. We do not knowingly collect personal information from children under 13. If we become aware that a child under 13 has provided personal information, we will take steps to delete such information from our records.

  1. Third-Party Links

Our Service may contain links to third-party websites. We are not responsible for the privacy practices of these websites and encourage you to review their privacy policies.

  1. Changes to This Privacy Policy

We reserve the right to modify this Privacy Policy at any time. Any changes will be posted on this page, and if the changes are significant, we will notify you through the app or via email. Your continued use of the Service after the changes take effect constitutes acceptance of the revised Privacy Policy.

  1. Contact Us

If you have any questions or concerns about this Privacy Policy, please contact us at:

SIFO
Email: enquiry@sifo.app